Verint Helps Organizations Elevate Customer Engagement as a Strategic Differentiator at Industry Events This Month

Fri Oct 6, 2017

MELVILLE, N.Y., 6 oktober 2017 Verint® Systems Inc. (Nasdaq: VRNT) today announced that it will participate in numerous online and live events this month with a focus on the power of customer engagement, customer centricity and the sharing of real-time intelligence.

 

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Persbericht

Verint Helps Organizations Elevate Customer Engagement as a Strategic Differentiator at Industry Events This Month

Fri Oct 6, 2017

MELVILLE, N.Y., 6 oktober 2017Verint® Systems Inc. (Nasdaq: VRNT) today announced that it will participate in numerous online and live events this month with a focus on the power of customer engagement, customer centricity and the sharing of real-time intelligence.

CRMXchange Roundtable Webinar

October 12; Webinar

Kelly Koelliker, director, global solutions marketing, will present “Innovations and Trends in Customer Service” at 2 pm ET. This session will explore the expectations of today’s consumers—from customers being able to connect with businesses whenever and however they choose, to businesses being able to interact and maintain context throughout every phase of the customer interaction. Click here to register.

Sitecore Symposium

October 16-19; Las Vegas, Nevada

Jon Allen, general manager, communities, will present “Redefining ROI: Win BIG with Social Communities” on October 19 at 6:30 pm PT. Attendees will hear about why it’s critical not to gamble with customer relationships and how to measure “return on interaction” by effectively listening to the voice of customer.

Consero Contact Center Forum

October 22–24; Coral Gables, Florida

Jenni Palocsik, sr. director, global solutions marketing, will moderate the panel discussion “Metrics & Data: When to Stop Analyzing and Take Action” on October 23 at 8 am ET. Customer care industry experts on the panel will discuss the best metrics to put in place to measure performance, align the voice of the customer and impact the cost of running a contact center, as well as share tips for making today’s contact centers profitable and sustainable.

destinationCRM.com Webinar

October 25; Webinar

Jenni Palocsik, senior director, solutions marketing, will present “The Evolution of Contact Centers to Customer Engagement Centers” at 2 pm ET. Attendees will learn why the next phase of customer support will rely on Customer Engagement Centers (CEC)—the technologies, applications, people and processes that interact with customers across channels, while retaining customers' context—to provide consistent and efficient customer service, and fulfill the promise of omnichannel support. Click here to register.

To learn more about Verint Customer Engagement solutions, click here.

Over Verint Systems Inc.
Verint® (Nasdaq: VRNT) is een wereldwijde, toonaangevende leverancier van Actionable Intelligence®-oplossingen met een focus op customer engagement optimization, security intelligence en fraude, risico en compliance. Today, over 10.000 organizations in more than 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

Dit persbericht bevat ‘toekomstgerichte verklaringen’, waaronder verklaringen over verwachtingen, voorspellingen, meningen, kansen, plannen, strategieën, overtuigingen en gelijksoortige verklaringen in verband met Verint Systems Inc. Deze toekomstgerichte verklaringen bieden geen garanties voor toekomstige prestaties en zijn gebaseerd op verwachtingen van het management, waarbij sprake is van een aantal risico's, onzekerheden en aannames, die ieder op zich kunnen leiden tot feitelijke resultaten die wezenlijk afwijken van de resultaten die in de toekomstgerichte verklaringen worden verwoord of geïmpliceerd. Voor een gedetailleerde bespreking van deze risico's verwijzen we naar ons Jaarverslag op Formulier 10-K voor het fiscale jaar geëindigd op 31 januari 2017, ons Kwartaalverslag op Formulier 10-Q voor het kwartaal geëindigd op 31 juli 2017 en andere rapporten die we indienen bij de SEC. De toekomstgerichte verklaringen in dit persbericht zijn opgesteld op de datum van dit persbericht en Verint is niet verplicht deze te actualiseren of herzien of te verklaren waarom feitelijke resultaten mogelijk afwijken, tenzij wettelijk vereist.

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, ADTECH, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Andere vermelde handelsmerken zijn het eigendom van hun respectievelijke eigenaars.

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