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Verint in het nieuws

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December

Using a CRM Tool as a Standalone Platform Will Not Deliver Great CX: Anil Chawla, Verint
TechSeen
28 december 2016

Verint Lands Awards in Workforce Optimization
Workforce Optimization Sofware
22 december 2016

Verint Systems and WorkFlex Solutions Establish Alliance
CIO
22 december 2016

Verint and WorkFlex, Plus Integration for the Contact Center
Prensario TI
22 december 2016

New Verint Research Confirms Customers Want A ‘Human Touch’
WooTrader
22 december 2016

The Rise Of Facebank - Why Social Banking Is Here To Stay
Huffpost Tech
21 december 2016

Verint and WorkFlex Solutions Partner with Technology
Computer World
21 december 2016

Top 10 Analytics Trends in India to watch out for in 2017
Analytics India Magazine
20 december 2016

Preserving Customer Loyalty Through Fast, Effective Social Engagement
Loyalty360
16 december 2016

Chancellor Delivers Mixed Bag for Digital Transformation in Autumn Statement
IT Pro Portal
16 december 2016

Holistic Approach to Social Media Management
IT - Online
14 december 2016

Online Transactions Without Trauma
The MJ
13 december 2016

3 Ways CX Can Make 2017 the Finest Year Yet for Your Brand
CustomerThink
9 december 2016

Balance Online Customer Service Carefully With Human Interaction
Total Retail
8 december 2016

Verint Enhances Social Engagement Solution
KMWorld
7 december 2016

Verint’s Acqusition of OpinionLab Creates a One-Stop Customer Engagement Shop
WooTrader
7 december 2016

Verint Enhances Social Engagement
SmartCustomerService.com
6 december 2016

Verint Aims to Bring Holistic Approach to Social Media Management
EContent
6 december 2016

Verint Brings Holistic Approach to Social Media Management
Mobile Marketing Watch
6 december 2016

Marketing Day: Bing ads, mobile marketing agencies & data on boarding
Marketing Land
5 december 2016

6 Steps to Improve the Customer Journey
MediaPost
5 december 2016

When Robots Do the Manual Work, Everyone Wins
Call Center News
3 december 2016

Verint: OpinionLab Acquisition To Boost Customer Engagement
Seeking Alpha
2 december 2016

Partnership Provides Centers with Holistic Approach to CX Measurement and Engagement
Contact Center Pipeline
1 december 2016

Verint Acquires OpinionLab For VoC Solutions
PYMNTS.com
1 december 2016

November

Verint Expands Portfolio with Acquisition of OpinionLab
InfoChannel
30 november 2016

Companies Invest in Robots, but Customers Want to Talk to People
Exame.com
29 november 2016

Domestic Demand Pushes the Contact Center Market in India: Verint India MD
DataQuest
28 november 2016

News: Verint Acquires OpinionLab to Push Digital Customer Engagement
Contact Center World
26 november 2016

Verint Systems Acquires OpinionLab to Extend Customer Engagement Optimization Portfolio
MyInforms.com
26 november 2016

Verint to Acquire OpinionLab
Financial IT
25 november 2016

Verint Extends Customer Engagement Optimization Portfolio with OpinionLab
Loyalty 360
25 november 2016

Verint Announces Acquisition of OpinionLab
Call Centre Helper
25 november 2016

Verint Buys OpinionLab and Broadens Software Offering
ComputerWorld
23 november 2016

6 Call Center Best Practices
Enterprise Apps Today
22 november 2016

Verint Announces Acquisition of OpinionLab
Mundo Contact
22 november 2016

Verint Acquires OpinionLab
Destination CRM
Novmber 21, 2016

Even with Virtual Options for Service, Customers Still Prefer Human Interaction
IT Forum 365
18 november 2016

Verint Extends Voice of the Customer Suite to Digital Engagement, Announces Acquisition of OpinionLab
EContent
17 november 2016

Consumers Prefer Digital Channels? Not Quite Like This...
Consumidor Moderno
17 november 2016

Verint Acquires OpinionLab
KMWorld
16 november 2016

Verint Acquires OpinionLab
SmartCustomerService.com
16 november 2016

Publicly Traded Firm Acquires OpinionLab
Greater Wilmington Business Journal
16 november 2016

Software Company OpinionLab is Sold
Crain’s Chicago Business
16 november 2016

Verint Acquires OpinionLab, Terms Undisclosed
The Fly
16 november 2016

Forrester and Verint Partner to Deliver Actionable Intelligence for CX Leaders
Engage Customer
15 november 2016

Forrester, Verint Partner on Customer Experience Measurement
IT - Online
14 november 2016

Verint: Consumers Prefer the 'Human Touch'
Prensario TI
13 november 2016

How do Organizations Balance the Demands of Digital and Human Customer Service?
Call Center News
12 november 2016

Global Survey Identifies a Tipping Point Between Digital and Traditional Customer Service
Engage Customer
10 november 2016

Forrester, Verint to Deliver Actionable Intelligence for Customer Experience Leaders
Financieel nieuws
9 november 2016

Verint, Forrester Partner to Provide Improved Customer Experiences
Workforce Optimization Software
8 november 2016

New Verint Partnership to Deliver Unprecedented Actionable Intelligence for Customer Experience Leaders
Call Centre Helper
8 november 2016

Forester and Verint Partner on CX Measurement and Management
KMWorld
8 november 2016

Ad Roundup: Partnerships to offer up additional control
BizReport
8 november 2016

Verint Partners with Forrester For Engagement Analytics
SmartCustomerService.com
7 november 2016

Cultural Change: 5 Ways to Empower Employees with Customer Insights
CustomerThink
4 november 2016

80% of Consumers Value Human Service Over digital
MyCustomer
4 november 2016

Consumers’ Channel Preferences Vary By Customer Service Situation
Marketing Charts
3 november 2016

Supporting Digital Natives
Contact Center Pipeline
1 november 2016

How to Engage and Empower the New Contact Center Workforce
Contact Center Pipeline
1 november 2016

Many Customers Aren't on Board With Self-Service Trend
CRM Buyer
1 november 2016

Make CRM Smarter
Destination CRM
1 november 2016

October

Despite Digital Convenience, Customers Want Personal Contact
Fast Moving
31 oktober 2016

New Global Study Reveals Resounding Need for Human Touch in Today’s Digital First World
eBizRadio
31 oktober 2016

80% of Consumers Value Human Service Over Digital
My Customer
31 oktober 2016

Digital Lives Still Need Human Touch
Gadget
31 oktober 2016

Four in Five Prefer Humans to Bots for Customer Service
Digital Strategy Consulting
31 oktober 2016

‘Tipping Point’ Between Traditional and Digital Service Identified by Verint…
Call Centre Summit
31 oktober 2016

Ricky Don’t Lose that Number
Destination CRM
28 oktober 2016

Verint Discovers Contact Complexity Affects Tipping Point
Contact Center World
28 oktober 2016

Council Boosts Digital Citizen Service and Engagement Outcomes with Verint Solution
Call Centre Helper
28 oktober 2016

New Global Study from Verint Reveals Customer Service and Channel
Call Centre Helper
27 oktober 2016

New Study Reveals Customer Service and Channel Preferences
eContent Magazine
27 oktober 2016

Banks Are Going Digital, but All Consumers Want is Human Interaction
Business Matters
27 oktober 2016

Human Interaction Still Valued by Holiday Season Shoppers
Business Advice
27 oktober 2016

Digital Push and Branch Closures May Backfire for Banks
Growth Business
27 oktober 2016

Human Customer Service Still Preferable in a Digital World
Business Info Magazine
27 oktober 2016

Human Interaction Still Vital in Customer Service
IT Web
27 oktober 2016

Human Contact Critical for Consumers
IT - Online
26 oktober 2016

As Mastercard Launches AI, Research Suggests Consumers Prefer Human Interactions
Marketing Week
26 oktober 2016

In Digital Age, Customers Still Want Human Touch
Finextra
26 oktober 2016

How to Boost the Engagement of Consumers with Customer Communities
TI Inside
26 oktober 2016

Engaging with Client Communities
Callcenter.inf.br
20 oktober 2016

Capturing the Voice of the Customer Requires Great Surveys
BPA Quality
20 oktober 2016

How to Drive Engagement with Customer Community
IT Forum 365
17 oktober 2016

Verint, Recognized in Customer Experience and Product Satisfaction
Prensario TI
10 oktober 2016

Verint Excels in Speech Analytics
Callcenter.inf.br
5 oktober 2016

New Research Recognizes Verint Speech Analytics with High Marks in Customer and Product Satisfaction
Telecom
4 oktober 2016

Transforming the Customer Experience to the Challenges of Today's Market
Contact Forum
1 oktober 2016

September

How to Design and Build a Great Survey: 10 Lessons Learned from Voice of the Customer Trenches
CustomerThink
29 september 2016

When Robots Do the Manual Work, Employees and Customers Win
Super Access Info
28 september 2016

Interview With Anil Chawla, MD, Verint Systems
M2M Cafe
26 september 2016

Verint is Recognized as Leader in Workforce Optimization
Prensario TI Latin America
26 september 2016

Verint is Recognized by Forrester as a Leader for Workforce Optimization Suites
Silikn
26 september 2016

Verint Achieved First Place in the Ranking of WFO in Ventana Research
ContactForum
24 september 2016

Ventana Highlights Verint in WFO
Callcenter.inf.br
23 september 2016

Verint Named Leader for Workforce Optimization Suites
Revista Call Center
23 september 2016

What We Learned From Collecting Every Customer Engagement and Loyalty Stat for Three Years
MarketingProfs
21 september 2016

Verint Partners with TeleTech on WFO and Analytics
DestinationCRM
19 september 2016

Verint Adds Robotic Process Automation to Its Portfolio
Information Management
19 september 2016

Verint Launches Automation Solutions to Increase the Quality of Customer Experience
TI Inside
19 september 2016

ABN AMRO Heightens Customer Service and Employee Engagement With Verint Solutions
Global Banking & Finance Review
16 september 2016

Verint Partners with TeleTech on WFO and Analytics
Smart Customer Service
13 september 2016

Are Ecommerce Customer Retention Strategies Improving?
Clickz
1 september 2016

5 Ways to Cultivate Leadership Support for Customer Experience
CustomerThink
1 september 2016

August

Pinpoint Your Customers’ Pain Points for Game Changing CX
CMSWire
28 augustus 2016

Verint: More Analysis of Real-Time Speech Analytics
Prensario TI Latin America
26 augustus 2016

CUSTOMER, TMC Reveal Speech Technology Excellence Award Winners
CUSTOMER Magazine
25 augustus 2016

CX M&A Ramps Up
CUSTOMER Magazine
25 augustus 2016

Compliance Solutions
CUSTOMER Magazine
25 augustus 2016

Verint Launches Real-Time Speech Analytics for Customer Engagement
CIO Today
25 augustus 2016

Verint Solutions are Already in the Cloud
Info Channel
25 augustus 2016

Verint Optimizes Real-Time Speech Analytics
KMWorld
24 augustus 2016

Verint Launches Real-Time Speech Analytics
Smart Customer Service
24 augustus 2016

Technical Tools and the Customer Craftsman - Advancements in the Digital Age
Csuite
23 augustus 2016

New, Unified Platforms Needed
COVER
23 augustus 2016

Admiral Boosts Customer Engagement with Speech Analytics
Insurance Business
23 augustus 2016

Admiral Group Drives Improvements in Customer Engagement with Verint Solutions
Fintech Finance
23 augustus 2016

Weathering the Disruptive Storm and Preventing Customers From Jumping Ship
Fintech Finance
22 augustus 2016

Insurance Specialist Drives Improvements with Verint Solutions
Call Centre Helper
22 augustus 2016

How Banks Can Weather the Storm
IT - Online
17 augustus 2016

Verint Enhances its Portfolio of Customer Engagement Optimization
Prensario TI Latin America
16 augustus 2016

Verint Offers its Full Portfolio of Customer Engagement Optimization Solutions in the Cloud
elcontact.com
15 augustus 2016

Verint Launches Robotic Process Automation
IT - Online
12 augustus 2016

What To Do When the CEO Says “No” to Your CX Business Case
CustomerThink
3 augustus 2016

Data Nirvana: Analytics in the Contact Center and Beyond
Contact Center Pipeline
1 augustus 2016

The 2016 Speech Industry Star Performers: Verint
Speech Technology Magazine
1 augustus 2016

July

Biometrics in the Call Centre Can Combat Digital Fraud
RNews
27 juli 2016

Verint Launches Robotic Process Automation Solution
CXOtoday.com
22 juli 2016

New Verint Robotic Process Automation Solution Could Help Optimize Customer Engagement
MyInforms.com
22 juli 2016

Leveraging the Summer 2016 Olympics in Your Gamification Program to Motivate Employees
Insurance Innovation Reporter
22 juli 2016

Verint Launches Robotic Process Automation Solution
Dataquest
21 juli 2016

Verint Launches Robotic Process Automation Solution
Call Centre Helper
21 juli 2016

Verint Launches Robotic Process Automation Solution
Voice & Data
21 juli 2016

Verint Brings Robotic Automation Solution for Enterprises
M2M Cafe
21 juli 2016

Verint Launches Robotic Process Automation Solution
India Infoline News Service
21 juli 2016

Verint Releases Robotic Process Automation Solution
Insurance Innovation Reporter
20 juli 2016

Verint Launches Robotic Process Automation Solution to Help Drive Productivity, Reduce Costs and Support Regulatory Compliance
FreshNews.com
20 juli 2016

Verint Launches Robotic Process Automation
SmartCustomerService.com
20 juli 2016

Verint Launches Robotic Process Automation Solution to Automate Routine Tasks
KM World
20 juli 2016

Verint Gives Awards to its Partners
Prensario TI
19 juli 2016

Ways to Bust Through a Customer Satisfaction Plateau
CustomerThink
9 juli 2016

Cyber-breaches Lead to Real Loss of Business
IT-Online
8 juli 2016

How to Become a Business High-flier Like Virgin Atlantic
Real Business
5 juli 2016

Artificial Intelligence and the Future of Work
1to1 Media
4 juli 2016

What Do Business High Flyers Have in Common? They All Get Customer Engagement Right
Information Age
1 juli 2016

Engage and Knowing the Customer?
Consumidor Moderno
1 juli 2016

Molly Fletcher Participates in Engage 2016
Consumidor Moderno
1 juli 2016

The Factory of Actionable Intelligence is Verint
Consumidor Moderno
1 juli 2016

The Potential of the Voice Channel for Businesses
Consumidor Moderno
1 juli 2016

How Does Speech Analytics Help Verizon?
Consumidor Moderno
1 juli 2016

June

Hear That? It’s the Evolution of Customer Service Calls
1to1 Media
30 juni 2016

How to Win Customers in the Digital Age: Engage Global Conference 2016
Contact Forum
30 juni 2016

Atento Receives Top Global Award Verint Customer
Contact Forum
29 juni 2016

Verint Engage, More Synergy in Intelligence and Security
Prensario TI
28 juni 2016

Verint Presents Awards at Annual Summit
Call Centre Helper
28 juni 2016

Atento Receives Global Customer Award
Revista Call Center
28 juni 2016

Verint Engage 2016: Experience the Commitment
Prensario TI
27 juni 2016

Engage Global Conference 2016: Verint Global Customer Conference
Contact Forum
22 juni 2016

Verint Rolls Out Cloud For its Whole Portfolio
IT-Online
17 juni 2016

New Voice Recognition Technologies to Bring Call Centres Woes to an End
TechSmart
17 juni 2016

How Do You Measure and Improve Customer Loyalty?
Clickz
16 juni 2016

Fighting Card Fraud with Voice Biometrics
BAI Banking Strategies
15 juni 2016

Ryan Hollenbeck, Senior Vice President, Global Marketing, Verint
CRM Xchange
14 juni 2016

Verint Completes Its Cloud Migration
SmartCustomerService.com
7 juni 2016

Verint Systems Releases Customer Engagement Portfolio on the Cloud
KM World
6 juni 2016

RedOwl to Gain Verint Call Recording, Voice Analytics
TMCnet
2 juni 2016

May

Customer Communities
Contact Center Pipeline
May 2016 Issue

Workforce Optimization in the Could: Types, Advantages, Adoption
Contact Center Pipeline
May 2016 Issue

Verint Updates Telligent Community
TMCnet
27 mei 2016

Weathering The Disruptive Storm And Preventing Customers From Jumping Ship
Global Banking & Finance
27 mei 2016

RedOwl/Verint Partnership Designed to Improve Regulatory Compliance
Bankless Times
26 mei 2016

Gartner Recognizes Verint in the Magic Quadrants for CRM and WFO
Contact Forum
25 mei 2016

Verint Updates Self-Service Portfolio with Community Software Enhancements
KM World
23 mei 2016

Workforce Optimization
CUSTOMER Magazine
23 mei 2016

Verint Enriches Self-Service Portfolio with Community Software Enhancements
Martech Advisor
19 mei 2016

Verint Enriches Self-Service Portfolio with Community Software Enhancements
TMCnet
19 mei 2016

Verint Appears in Two Magic Quadrants
IT - Online
18 mei 2016

Verint Upgrades Telligent Community
Destination CRM
18 mei 2016

Understand the Audience of 2020
IT - Online
16 mei 2016

Verint Recognized Again by Gartner’s Magic Quadrant
Call Centre Helper
13 mei 2016

How to Survive in the Fiercely Competitive Online Marketplace
Lowvelder
12 mei 2016

Verint Improves Mobile Customer Engagement
KM World
10 mei 2016

Verint Recognized for Recording Innovation
TMCnet
10 mei 2016

Verint Updates Its EFM Solution
Destination CRM
5 mei 2016

Verint Adds to Enterprise Feedback Management Solution
Call Centre Helper
5 mei 2016

Verint: More Value in Analytics
Prensario TI
5 mei 2016

Verint Enhances Enterprise Feedback Management Solution
BDaily
5 mei 2016

Verint Announced Interoperability with EMC to Provide Storage Solutions in Cloud
IT Candino
4 mei 2016

April

New Interoperability Test Enhances Workforce and Customer Engagement
CIO Review
29 april 2016

Verint, EMC Announce Interoperability Pact
TMCnet
28 april 2016

Jumping Through Digital Hoops to Understand the Audience of 2020
Digitalisation World
26 april 2016

The Human Element Still has Merit
1to1 Media
25 april 2016

Verint Workforce Optimization Solutions Interoperable with EMC Cloud Storage
KM World
24 april 2016

Verint Proves Interoperability with EMC
SmartCustomerService.com
22 april 2016

How to Adapt Fast to the Digital-Oriented Mind-set of Younger Customers
Information Age
20 april 2016

Customer Data Collection: How to be Trustworthy and Transparent
MyCustomer
18 april 2016

I Have a Facebook Account… So Why Do I Need An Online Community?
Loyalty360
17 april 2016

MarketsandMarkets Values Speech Analytics Industry at $1,6 Billion by 2020
Speech Technology Magazine
15 april 2016

Verint Participates in Andean Congress of Contact Centers and CRM
elContact.com
15 april 2016

Insurers Need to Rethink Millennial Engagement
IT - Online
14 april 2016

Verint's WFM Receives Top Scores in Customer Satisfaction Ratings
TMCnet
14 april 2016

Verint is Recognized by DMG Consulting LLC
Prensario TI
13 april 2016

Verint is Recognized as One of the Main WFM Suppliers
EF
11 april 2016

Verint Among the Main WFM Providers
IT Candino
9 april 2016

A Step Forward or Back?
callcenter.inf.br
8 april 2016

5 Tips to Engage Buyers
BDaily
7 april 2016

The Right Data Can Drive Customer Action
Direct Marketing News
6 april 2016

Trends 2016: The different layers of Big Data Analytics
Cyber Media
5 april 2016

Interview with Dave Capuano, Global Vice President, Integrated Marketing, Verint
Martech Advisor
4 april 2016

Verint Announces Innovation in Workforce Optimization
CIO Peru
4 april 2016

The Game of Authentication and Fraud Detection
Contact Centres
1 april 2016

March

Are you Competing on Customer Experience to Keep Up, Get Ahead, or “Leave a Dent”?
Customer Think
29 maart 2016

One Way You can Drive More Sales
Business Matters
23 maart 2016

Guess Who? – Authentication and Fraud Detection
Business Daily
23 maart 2016

Progress vs. Perfection: Setting Realistic Expectations
Loyalty360
22 maart 2016

Gamification Features for WFO Software
Call Centre Helper
22 maart 2016

Verint Gains Innovative Products through Acquisition of Contact Solutions
Ventana Research
18 maart 2016

b-next Enters into Global Partnership with Verint
Business Daily
17 maart 2016

B-next Partners with Verint
SmartCustomerService.com
16 maart 2016

The Customer Relations Side of Verint – Finding Back Office Solutions
Benzinga
12 maart 2016

Call Center Services Week in Review
TMCnet
12 maart 2016

The Voice of Reason: How Voice Authentication Could Help Fight Identity Fraud
Information Age
11 maart 2016

Verint Evolves Customer Engagement Strategy with Acquisition of Contact Solutions
Loyalty360
11 maart 2016

Authentication and Fraud Detection
Professional Security Magazine
11 maart 2016

Verint Named Winner on the 2016 CRM Watchlist
TMCnet
10 maart 2016

Software Update Harnesses Community of Users
Call Centre Helper
9 maart 2016

TMC Announced Internet Telephony Product of the Year Award Winners
TMCnet
8 maart 2016

Banking Customers Want More Control
IT-Online
3 maart 2016

Verint Comes Up With A Slew Of New Announcements
CXOtoday.com
2 maart 2016

Verint Acquires Customer Care Specialist Contact Solutions
eWeek
1 maart 2016

KMWorld 100 COMPANIES That Matter in Knowledge Management
KMWorld
1 maart 2016

One Tough Question: Data/Analytics 2016 (Page 9)
DMNews
MAART 2016

February

Maintaining PCI DSS Compliance in the Contact Center
Contact Center Pipeline
February 2016

Texting with Customers
Contact Center Pipeline
February 2016

The Customer Has Spoken. What are You Doing About It?
Software Magazine
February 2016 Issue (Page 23)

Maintaining PCI DSS Compliance in the Contact Center
Contact Center Pipeline
February 2016 Issue

Texting with Customers
Contact Center Pipeline
February 2016 Issue

Speech Analytics: Have You Ever Heard a Smile?
Enterprise Connect
29 februari 2016

Verint Acquires Contact Solutions
Prensario TI
February 29, 2016

Omnichannel Experience Week in Review
Omnichannel Experience
27 februari 2016

Verint Acquires Contact Solutions
Unified Communications Strategies
25 februari 2016

Verint Systems Acquires Contact Solutions: Amalgamation of Actionable Intelligence & Customer Engagement
Analytics India
25 februari 2016

Verint Acquires Contact Solutions to Enhance its Efforts
Workforce Optimization Software
25 februari 2016

Verint Systems Buys Virginia Cloud, Mobile Company
Newsday
24 februari 2016

Half of Consumer Suspicious About Security of Personal Data
Call Centre Helper
24 februari 2016

Verint Buys Virginia ‘Customer Care’ Firm
Innovate LI
23 februari 2016

TermSheet – Tuesday, Feb. 23, 2016
Fortune
23 februari 2016

The 2016 CRM Service Leaders: Workforce Optimization
CRM Magazine
22 februari 2016

The 2016 CRM Service Leaders: Enterprise Feedback Management
CRM Magazine
22 februari 2016

The 2016 CRM Service Leaders: Contact Center Search
CRM Magazine
22 februari 2016

Verint Extends Actionable Intelligence Vision, Adding Real-Time, Contextual Self-Service Software
Customer Think
22 februari 2016

Cloud-Based Customer Service and Customer Experience: Verint’s Acquisition of Contact Solutions
Constellation Research
22 februari 2016

Verint Extends Omnichannel Customer Engagement
KM World
22 februari 2016

Verint Systems (VRNT) Announces Acquisition of Contact Solutions
Street Insider
22 februari 2016

News: Verint Extends Actionable Intelligence Vision
Contact Center World
22 februari 2016

Verint Successfully Procures Contact Solutions, Extends Cloud and Customer Analytics
BIS Infotech
22 februari 2016

Verint Improves Performance Management
IT - Online
22 februari 2016

Verint Acquires Contact Solutions
Smart Customer Service
22 februari 2016

Elevating Customer Engagement Optimization
TeleQuest
20 februari 2016

What Comes First – Process Optimization or People Optimization?
Management Issues
19 februari 2016

Verint Enhances Workforce Optimization Software
BDaily
18 februari 2016

Innovations in Performance Management Headline Latest Release of Verint Workforce Optimization
Contact Centre News
17 februari 2016

Financial Services Group Deploys WFM
Call Centre Helper
17 februari 2016

And the winners of the 2016 CRM Watchlist are...
ZD Net
16 februari 2016

Verint Updates Performance Management
Smart Customer Service
16 februari 2016

The 2016 State of the Speech Technology Industry: Speech Analytics
Speech Technology Magazine
15 februari 2016

Why My Company Is On The Cutting Edge: Testimonials From Organizations In The Customer Care Arena
Call Center Times
8 februari 2016

TMC Announces 2016 INTERNET TELEPHONY Product of the Year Award Winners
TMCnet.com
5 februari 2016

Verint Steps Up Customer Engagement Optimization with Telligent
Workforce Optimization Software
4 februari 2016

Keys to Great Customer Service: Simple, Fast, Direct [Report]
Paper Blog
2 februari 2016

What’s the Key to Great Customer Service?
Marketing Profs
2 februari 2016

January

Ranking: Verint is Among the 100 Biggest Software Suppliers in the World
Bit Magazine
28 januari 2016

Overcoming 4 Obstacles That Stall Financial Customer Experience
1to1 Media
25 januari 2016

Security in 2016: Looking Back and Looking Forward
1to1 Media
19 januari 2016

Verint Upgrades Telligent Community Platform
eWeek
21 januari 2016

TMC Presents the CUSTOMER Product of the Year Award Winners
CUSTOMER magazine
21 januari 2016

Telligent Community Gets First Upgrade Since 2015
The Mad Marketer
21 januari 2016

Verint and Squiz Partner Up, Target Government Bodies
Channel Life
21 januari 2016

Study: Companies Need to Better Educate Privacy-Wary Consumers
TMCnet.com
20 januari 2016

Verint Updates Telligent Social Community Software
Destination CRM
19 januari 2016

Verint Advances Customer Optimization Portfolio With New Release of Telligent Social Community Software
Martech Advisor
19 januari 2016

Verint Announces New Release of Telligent Social Community Software
eContent
19 januari 2016

Biometrics and Banking, Fingerprint Authentication, Wearables and Security Applications Most Popular This Week
Biometric Update
17 januari 2016

2016: Which Way is the Wind Blowing?
IT Pro Portal
17 januari 2016

Client-Oriented Culture
Callcenter.inf.br
15 januari 2016

Verint Customer Engagement Optimization Implemented by Top Global Public Pension Fund
TMCnet.com
14 januari 2016

Guess Who? The Game of Authentication
Biometric Update
14 januari 2016

Verint: 2016: Which Way is the Wind Blowing?
Contact Centre News
14 januari 2016

Consumer Concerns Over Data Privacy
Call Centre Helper
13 januari 2016

Personalization Could Help Customers Forgive Bad Brand Experiences
Computer Weekly
12 januari 2016

Verint: Most Suspicious of Online Security
BizReport
11 januari 2016

97% of Consumers ‘Don’t Trust Utilities with Their Data’
Utility Week
11 januari 2016

SA's Consumers Suspicious Over Data Use
IT Web
11 januari 2016

Brands Need to Work for Consumer Trust
Media Post
8 januari 2016

Nearly Half of Consumers are Suspicious About Data Privacy
Destination CRM
8 januari 2016

63% of Consumers Worried About How Companies Use Their Data
IT Pro
8 januari 2016

Verint is Workforce Optimization Market Share Leader
TMCnet.com
7 januari 2016

Consumers Expect Organizations to be More Transparent on Use of Their Data
Engage Customer
7 januari 2016

Shoppers Have Serious Data Doubts
Retail Systems
7 januari 2016

Putting Communities at the Heart of Your Customer Services Ecosystem
Digital Marketing Magazine
4 januari 2016