Council Migrates to Cloud with Enhanced Solutions for Engaging Citizens More Efficiently, Reducing Costs

WEYBRIDGE, U.K. and MELVILLE, N.Y., 13 December 2018Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced that Sheffield City Council is migrating to the cloud, transforming digital customer service for citizens and employees with Verint’s Engagement Management offerings for government and public sector.* The solutions will enable the council to simplify, modernize and automate its approach to further improve digital services for citizens across all channels, including the council’s customer portal, online forms, social media and web chat.